Medicare Connector services stay the same during name change transition
By Heather Drago, Ohio Public Employees Retirement System
March 1, 2018 — Towers Watson’s OneExchange, the service Medicare-eligible plan participants use to select and enroll into health insurance coverage and manage Health Reimbursement Arrangement reimbursements, has changed its name to Via Benefits. The new name reflects the evolving benefits landscape that we have come to know. Via Benefits will continue to offer the same year-round service you experience today, from answering questions about new coverage and providing support in choosing the right plan for your needs to helping with online account set up, understanding Explanation of Benefits forms and more.
You’ll see the change in both OneExchange and OPERS materials. We appreciate your patience during this transition as some materials may take longer to update than others.
If you or a family member have enrolled in a plan through the OPERS Medicare Connector, be sure to keep an eye out and open any Via Benefits materials or emails that come your way.