Need help? Here’s who to call

For typical health care questions, it’s essential to contact the right person

By Michael Pramik, Ohio Public Employees Retirement System

March 29, 2022 – It’s common for OPERS to receive a high number of calls during the first few months of the year. This year, because Pre-Medicare retirees transitioned from a group medical plan to the OPERS Health Reimbursement Arrangement, our call volume has been even higher than usual.

We want our retirees and members to get in touch with the right person. So we’ve prepared a chart that advises you where to direct some typical health care questions.

By contacting the correct person, you’ll not only have better success getting the help you need, you’ll help keep our regular Member Services help line free for those who need to talk to us.

OPERS thanks you for your cooperation and understanding.

Michael Pramik

Michael Pramik is communication strategist for the Ohio Public Employees Retirement System and editor of the PERSpective blog. As an experienced business journalist, he clarifies complex pension policies and helps members make smart choices to secure their retirement.

Michael Pramik

Communication Strategist

3 thoughts on “Need help? Here’s who to call

  • March 30, 2022 at 1:10 pm

    This information is helpful to have in one place. Thank you.

  • April 13, 2022 at 1:06 pm

    I would like to know how can I opt out of this via program… can you let me know if you receive it or not prepare my bills

    • April 13, 2022 at 2:10 pm


      It’s unclear what you’re asking about. Please call our Member Services Center at 800-222-7377.


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