Member Services

Member Services 

Member Services caps helpful year

January 8, 2019 Donna Castiglione 10 Comments Member Services, Ohio PERS, OPERS

Statistics show vast improvement in percentage of calls answered

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Benefits 

We can put ourselves in your shoes

October 10, 2018 Donna Castiglione 15 Comments Benefits, Member Services, Ohio PERS, OPERS

As members, OPERS employees also are affected by rule changes

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Member Services OPERS 

We don’t really have a ‘call center’

February 14, 2018 Donna Castiglione 9 Comments Member Services, Ohio PERS, OPERS

Top goal of OPERS Member Services is quality service

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Member Services Pensions 

Reducing hold times

May 8, 2017 Donna Castiglione 4 Comments Member Services, Ohio PERS, OPERS

OPERS debuts ‘Fast Facts’ to help members spend less time on the phone

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Member Services 

From paycheck to pension check

February 2, 2017 Donna Castiglione 16 Comments Member Services, OPERS, Retirement tips

Paying attention to details can simplify the transition

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Benefits Member Services OPERS Pensions 

New website feature describes mailings

June 3, 2015 Michael Pramik 4 Comments Member Services, Ohio PERS, OPERS

Members of the Ohio Public Employees Retirement System receive important items in the mail from us. We’ve recently introduced a

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