How to use your OPERS ID
This unique identifier is a secure substitute for your Social Security number
By Michael Pramik, Ohio Public Employees Retirement System
March 23, 2023 – The OPERS ID is an 11-digit personalized identification method that will remain with you throughout your entire OPERS membership.
You can use the OPERS ID in place of your Social Security number in many instances, such as verifying your identity over the phone and submitting forms. If you’ve received a recent mailing from us, you’ll find the OPERS ID at the top-right corner of the first page. You’ll also see it when you log in to your online account.
We highly encourage all members and retirees to write down their OPERS ID and store it in a safe place for future use. One reason is that the number is required if you get locked out of your online account and you’re trying to recover your username or password.
If you’re locked out of your account and don’t have your OPERS ID, contact our Member Services department at 800-222-7377.
Also, don’t forget about the many ways you can use your OPERS online account. This account is great for viewing and updating personal information, such as your address and phone number, and for contacting us through the online message center. You also can see and print a breakdown of your monthly benefit and personalized tax forms and documents via the online account.
If you haven’t set up your online account, it’s easy to do so. Just go to the OPERS home page, click on “Account Login,” and follow the prompts. You will need your OPERS ID to set up this account, as well as your Social Security number.
Michael Pramik
Michael Pramik is communication strategist for the Ohio Public Employees Retirement System and editor of the PERSpective blog. As an experienced business journalist, he clarifies complex pension policies and helps members make smart choices to secure their retirement.
The OPERS representative was extremely helpful & patient in assisting me when I had trouble in logging into my OPERS account and creating a new password which frequently was unacceptable because it didn’t meet the strength criteria? Thank you for your time with me.
It says to log onto a link to see if you need any further documentation but when I click I get this very confused
Patricia,
Please call OPERS Member Services at 800-222-7377.
I am a seasonal employee of the state of ohio. 69 yrs old. Would like to take out of my opera what I can
Pam,
We have a section of our website dedicated to refunds. If you have further questions, contact us at 800-222-7377.
I have not received my ID number. Therefore I cannot set up my login account
Sandra,
Call us at 800-222-7377, and someone will help you.
I do not know what my OPERS number is. I have had the job for 15years and was never provided this information. How do I find out what the number is?
Christopher,
Your OPERS ID is at the top of any recent mailings you’ve received from OPERS. If you don’t have that, call us at 800-222-7377.
I need to know my OPERS number. I worked 4 years with the University of Toledo Library and 1 year for Toledo school system. All a long time ago.
Janice,
Contact us at 800-222-7377.
I will be calling about this, but it is outside of calling hours right now.
I have had the most terrible experiences with CENTERWELL PHARMACY. There is NO WAY TO TALK WITH A REPRESENTATIVE. Even the phone number given does a LOUD screeching sound like a fax machine when calling. The messages given when they call cannot always be understood.
It is the WORST CHOICE FOR an ON- PHARMACY that CIGNA IR HUMANA could have chosen.
MetLife Vision did not recognize my “secure substitute” for Social Security number and ended up telling me that my employee ID is my Social Security number with two leading zeros. That is NOT secure!
The app keeps shutting me out- does not recognize my SS number or my account number or my password.
Randall,
Call our Member Services department, at 800-222-7377, for assistance.
How did I get enrolled in this? I’m not a state employee. I’m super confused.
James,
Contact our Member Services team at 800-222-7377 for that information.
No one answers member services number. 800-222-7377
Trying to login to my account. It has been locked. The number to call for reset is 1-800-222-7377. No one is available to take the call. I have attempted to call many times and while the recording announces that the facility is open, it also announces no one is available to take the call. Is there any other resource available to reset the password? I also wished to update my contact information.
Catherine,
Try calling first thing in the morning. We open at 8 a.m.