Member Services caps helpful year
Statistics show vast improvement in percentage of calls answered
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Member Services
We don’t really have a ‘call center’
Top goal of OPERS Member Services is quality service
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Reducing hold times
OPERS debuts ‘Fast Facts’ to help members spend less time on the phone
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Stay in touch with OPERS
Five things to keep in mind while enjoying your retirement
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From paycheck to pension check
Paying attention to details can simplify the transition
Read morePhone system upgrades reduce hold times
OPERS members who call us will spend less time on hold and have an easier time reaching the right customer
Read moreOPERS posts answers to HRA questions
One feature of the OPERS Medicare Connector that we’ve found can confuse participants is how to be reimbursed for expenses.
Read moreReview your info, preferences in online account
The Ohio Public Employees Retirement System recently sent notices to some of our active and inactive members who have not
Read moreNew website feature describes mailings
Members of the Ohio Public Employees Retirement System receive important items in the mail from us. We’ve recently introduced a
Read moreOPERS making changes to DC plans
While the primary retirement plan for members of the Ohio Public Employees Retirement System is a defined benefit pension, OPERS
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